Create, Update, and View tickets

Ticketing in N-able N-central allows you to take immediate action on issues directly from where they’re identified. With built-in integration across key areas of the platform, you can efficiently manage incidents without disrupting your workflow.

Ticketing allows you to:

• Create tickets from the Audit Trail, Device Details, and Active Issues, so you can log incidents the moment they're detected.

• Update tickets from the Audit Trail and Device Details to keep information accurate and current.

• View ticket details from Active Issues and Device Details to quickly assess status and progress without leaving N-central.

These capabilities help you maintain a clear record of actions taken, ensure accountability, and improve response times across your managed networks.